Centre Services & Tourist Info

At DFO Essendon, we are committed to offering the total shopping experience and provide the following services to make your time at Direct Factory Outlets enjoyable.


Mantra Tullamarine Airport
Phone: +61 3 9093 6500
Visit the website

Hyatt Place Melbourne, Essendon Fields
Phone: +61 3 9190 1234
Visit the website

Holiday Inn Melbourne Airport
Phone: +61 3 9933 5111
Visit the website

Punt Hill Apartment Hotel
Phone: +61 3 8341 9500
Visit the website

Park Royal Melbourne Airport
Phone: +61 3 8347 2000
Visit the website

Ibis Budget Melbourne Airport
Phone: +61 3 8336 1811

ATM Facilities

We have four ATM facilities located around the centre, which includes Redibank and DC ATMs.

Credit Cards

Most major credit cards are accepted in stores. However, we recommend you check with individual stores prior to purchase.

Food Courts & Cafes

There are two food courts at DFO Essendon offering customers many food choices. Whether you're after a quick bite, coffee and cake or a full meal, our food outlets have something to suit all tastes.

Free Parking

Car parking at DFO Essendon is free with ample ground level parking. Gates to the carpark zone close to the entrance to the Centre opens at 8.50am and closes at 7pm daily.

Lost & Found

If you need to locate or have found a lost item, kindly contact our Customer Service Staff on (03) 9937 7222 or visit Centre Management Office during centre hours.

Luggage storage lockers

For a hands-free shopping experience, luggage lockers are available for hire. The lockers are located at the main entrance to the DFO Centre.

These lockers are accessible during centre trading hours and the hire fee can be paid by credit card only. This facility is provided by SMART CARTE

Measurements and fees:

Small lockers from $4 for 4 hours

Dimensions: 420H x 900D x 420W

Medium lockers from $9 for 4 hours
Dimensions: 520H x 900D x 420W

Large lockers from $10 for 4 hours
Dimensions: 864H x 900D x 420W

Parent's Room

All of our toilet areas offer separate parents rooms with microwaves and change tables.

Opening Hours
10:00am - 6:00pm
10:00am - 6:00pm
10:00am - 6:00pm
10:00am - 6:00pm
10:00am - 6:00pm
10:00am - 6:00pm
10:00am - 6:00pm
* Individual trading hours may vary, please contact stores directly.
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