At DFO Essendon, we are committed to offering the total shopping experience and provide the following services to make your time at Direct Factory Outlets enjoyable.
Mantra Tullamarine Airport
Phone: +61 3 9093 6500
Visit the website
Hyatt Place Melbourne, Essendon Fields
Phone: +61 3 9190 1234
Visit the website
Holiday Inn Melbourne Airport
Phone: +61 3 9933 5111
Visit the website
Punt Hill Apartment Hotel
Phone: +61 3 8341 9500
Visit the website
Park Royal Melbourne Airport
Phone: +61 3 8347 2000
Visit the website
Ibis Budget Melbourne Airport
Phone: +61 3 8336 1811
We offer complimentary use of this equipment to make your visit a relaxed and comfortable one.
To book a Wheelchair or Stroller, please phone contact our Customer Service Desk located at main entrance.
The Customer Service Desk, located at main entrance is the first point of contact for customers, retailers and external contractors.
Services include: Gift card purchases, lost & found requests, receiving feedback about customer’s shopping experience, providing communication to the Centre Management.
We have two ATM facilities.
ATMx - located behind Customer Service Desk.
DC- located next to Review store near food court.
If you need to locate or have found a lost item, kindly contact our Customer Service Staff on (03) 9937 7222 or stop by our Customer Service Desk located at the main entrance during centre hours (10am-6pm).
Car parking at DFO Essendon is free with ample ground level parking. Gates to the carpark zone close to the Centre’s main entrance opens at 9.50am and closes at 7pm daily.
For a hands-free shopping experience, luggage lockers are available for hire. The lockers are located at the main entrance to the DFO Centre.
These lockers are accessible during centre trading hours and the hire fee can be paid by credit card only. This facility is provided by SMART CARTE
Measurements and fees:
Small lockers from $4 for 4 hours
Dimensions: 420H x 900D x 420W
Medium lockers from $9 for 4 hours
Dimensions: 520H x 900D x 420W
Large lockers from $10 for 4 hours
Dimensions: 864H x 900D x 420W
There are two food courts at DFO Essendon offering customers many food choices. Whether you're after a quick bite, coffee and cake or a full meal, our food outlets have something to suit all tastes.
All of our toilet areas offer separate parents rooms with microwaves and change tables.
The team at the customer service desk on the main entrance can order a Cab for you. Pick up location taxi rank located on left side outside main door.
Most major credit cards are accepted in stores. However, we recommend you check with individual stores prior to purchase.