Welcome back!

From 11.59pm tomorrow (June 10, 2021), restrictions across Greater Melbourne will ease slightly but there are still a few rules you must abide by to keep each other safe.

Customers must continue to wear a mask at all times and maintain a safe distance from each other, and in restaurants, cafes and bars, a strict ‘one person per four square metre rule’ applies.

It’s also a requirement that all customers use the Service Victoria app to check-in via QR code at our centre and all of our retailers.

Thank you for doing your part during this latest lockdown and for helping us make our centre COVIDSafe. Next time you visit, please be sure to:

·         Plan your shopping trip and using the closest entry to the store you are visiting

·         Keep a healthy distance from other customers and team members

·         Wear a mask at all times

·         Check in using QR codes found at the centre entrances and every retailer

·         Maintain good hygiene, including washing your hands or using the hand sanitiser provided

For the latest health advice, and to stay informed, we recommend visiting https://www.dhhs.vic.gov.au/covid-19-chief-health-officer-update.

And remember, if you feel unwell, please get tested immediately and isolate until you receive a negative result.

Thank you for your recent efforts in helping us ensure our centre is following advice to keep our employees and the community safe.

In line with updated Victorian Government directions, current restrictions across Greater Melbourne will remain in place for a further seven days until 11.59pm Thursday 10 June – we know, it’s no fun at all!

During this time, selected stores and services will be open, including for click and collect, for you to shop for the products and services you need. To understand which stores are open, please visit https://www.essendon.dfo.com.au/opening-hours

If you do need to visit the centre, please help us keep yourself and the community safe by:

+ Planning your shopping trip ahead of visiting

+ Keeping a healthy distance from each other

+ Check in using QR Codes on our entrances
+ Ensuring you wear a face mask when you leave home
+ Maintaining good hygiene including washing your hands or using the hand sanitiser provided

If you have any COVID-19 symptoms, however mild, please do not enter the centre and get tested immediately and isolate until you return a negative result.

The safety and well-being of our customers, retailers, team and community continues to be our top priority. We’re taking extra precautions to ensure our centre is clean and hygienic every time you visit, including more frequent cleaning, monitoring face mask wearing, encouraging healthy physical distancing and good hygiene.

We know the situation will continue to evolve and we can assure you we’re staying up to date with the latest government advice and are working hard to adapt and keep our customers, retailers, team and community informed.

For the latest health advice, and to stay informed, we recommend visiting https://www.dhhs.vic.gov.au/coronavirus

Please take care of yourselves, your families and friends during this uncertain time.

Your safety is our priority.

In line with Victorian Government directions, from 11.59pm Thursday 27 May until 11.59pm Thursday 3 June, selected stores and services will be open for you to shop for the essential products and services you need, and for click and collect services.

To understand which stores are remain open and operating click and collect, please visit https://www.essendon.dfo.com.au/opening-hours

If you do need to visit the centre for essential services, please help us keep yourself and the community safe by wearing a facemask, checking in where available, and keeping a healthy distance from each other.

If you have any COVID-19 symptoms, however mild, please do not enter the centre and get tested immediately and isolate until you return a negative result.

The safety and well-being of our customers, retailers, team and community continues to be our top priority. We’re taking extra precautions to ensure our centre is clean and hygienic every time you visit, including more frequent cleaning, monitoring face mask wearing, encouraging healthy physical distancing and good hygiene.

We know the situation will continue to evolve and we can assure you we’re staying up to date with the latest government advice and are working hard to adapt and keep our customers, retailers, team and community informed.

For the latest health advice, and to stay informed, we recommend visiting https://www.dhhs.vic.gov.au/coronavirus

Please take care of yourselves, your families and friends during this uncertain time.

The safety and wellbeing of our customers, retailers, team and the community is always our top priority, which is why we’re taking extra precautions to ensure our centres are clean and hygienic, including more thorough cleaning to high traffic and high touch areas.

We’re also asking everyone who visits us to practice healthy physical distancing and good hygiene.

In addition to our standard practices, we’ve introduced the following precautionary measures to ensure you can visit us with confidence:

• Increased cleaning schedules of high traffic areas, high contact surface points, including amenities, parents’ rooms, handles and rails
• The introduction of hand sanitisers in convenient locations including entrances and exits
• We’re encouraging physical distancing (1.5 metres) so please keep a healthy distance from one another while you’re visiting our centre. Please follow window signage and floor decals around the centre including ones provided to retailers to assist with communicating distancing measures
• We’re actively communicating and promoting the practice of good hygiene
• We’ve deferred all centre events and activities for now
• We are taking additional precautionary measures and continuing to monitor government advice and announcements.
• Closure of playgrounds
• Where available, use our traffic counters and/or digital heat mapping to identify busy zones to help us to actively manage these areas before reaching customer density thresholds
• Automated alerts on occupancy, to actively monitor how many customers are in the centre at any time
• Additional team members in-centre during peak periods, offering sanitiser and reminding customers of distancing guidelines
• Automated, regular public announcements centre-wide, communicating distancing expectations
• Security officers, in high visibility vests, are monitoring our centres, together with supporting local police to enforce social distancing requirements as appropriate
• Zero tolerance on anti-social or disrespectful behaviour

These are preventative measures that each of us can take to help keep our community safe.

We’ve introduced distancing measures based on government recommendations, to ensure the wellbeing of everyone who visits and works at our centre, and we’re asking everyone in our centres to practice good hygiene.

To help minimise close contact, we’re asking everyone to follow the floor navigations throughout our centre, maintain a 1.5 metre distance from others, and where a mask at all times.

• Physical and digital signage is in place to remind customers to keep a safe distance apart
• Window signage and floor decals have been provided to retailers to assist with communicating distancing measures
• Floor decals and physical distancing reference points are visible in key areas
• Where available, use our traffic counters and/or digital heat mapping to identify busy zones to help us to actively manage these areas before reaching customer density thresholds
• Automated alerts on occupancy, to actively monitor how many customers are in the centre at any time
• Additional team members in-centre during peak periods, offering sanitiser and reminding customers of distancing guidelines
• Automated, regular public announcements centre-wide, communicating distancing expectations
• Closure of playgrounds

We will endeavour to update our store listings on this website with amended trading hours, and any store closures, in a timely manner so you can stay informed.

We will continue to keep you updated on a regular basis about how we are responding to Coronavirus through our social channels, email and website.

Please sign up to our database or follow us on social media for regular updates.

We understand continuing community concerns about the spread of Coronavirus and are conscious of the spread of rumours and misinformation which is not helpful during these times of uncertainty.

The Federal Health Department has outlined how Coronavirus can spread, which does not include by air conditioning, that information is available here: https://www.health.gov.au/sites/default/files/documents/2020/03/coronavirus-covid-19-what-you-need-to-know_4.pdf

For store openings, you can search for retailers by name or category in the search bar at the top of the page.