Help Keep Our Community Safe
COVID 19 Centre information
POPULAR ARRIVAL TIMES
You can filter by date to help you plan when to shop before you leave home.
Your Safety Remains Our Top Priority
Plan Your Visit
It’s important to plan your visit before you arrive, in order to shop safely and efficiently. Use our centre directions and map to find store locations and decide which car park and entry is most convenient for you.
Visit Earlier
Consider shopping earlier in the week and before 11:00am to park and shop with ease. We recommend shopping on your own, or limiting who you shop with, as well as limiting your time.
Security and Physical Distancing Officers
Security officers in high visibility vests are monitoring our centre to enforce physical distancing requirements as appropriate and are working together with local police.
Capacity Limits & Industry-Leading Heat-Mapping Technology
Maximum capacity limits are in place within the centre and within stores. Centre capacity and crowd density is actively monitored by heat mapping technology.
Increased Hand Sanitisation & Cleaning
Increased sanitisation and cleaning of all customer touch points and high traffic areas.
Hand Sanitiser At Entry Points
Please use the hand santiser located at each entrance and use hand sanitser when requested upon entering a store.
Wearing of Masks
In line with government advice, masks are required to be worn at all times when not eating or drinking/should be worn when unable to socially distance.
Physical Distancing Signage
Door, window, floor and freestanding signage are in place to assist with physical distancing measures. Please adhere to directions and guidance provided.
St John Ambulance Supported Safety Measures
St John Ambulance shares Vicinity’s commitment to community safety. Working closely together, they have reviewed our safety procedures and support the COVID-safe practices put in place.
