Introducing Parcel Concierge

News| 1st October 2020
Introducing Parcel Concierge
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DFO Essendon is offering you an easy way to collect all your online purchases from the convenience of your car. It can be used for collecting products from our participating speciality stores such as fashion goods and household items.

The following retailers are offering Parcel Concierge:

Parcel Concierge Collection Point is at left side of the DFO main entrance (map below)

HOW DO I ACCESS PARCEL CONCIERGE?

Step 1: Visit the website of a participating store, add the products you would like to purchase to your cart, and during the check-out process, choose Parcel Concierge as the option for collection

Step 2: Pay for your order and allow processing time by the retailer

Step 3: You will be contacted electronically and notified that your order is ready for collection, and asked to select a time to collect your goods

Step 4: Arrive at your specified time and wait in the Parcel Concierge drive thru bay for your order to be delivered to you

Step 6: Drive away and enjoy your purchase

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